We are always striving to assist you with any of your questions at a timely and efficient manner. Please feel free to send us a message through Facebook, a direct message via Instagram, or contact us with any queries via the contact page here on our website.
Our current response time through our contact form on our website is 2-3 business days. If your enquiry is urgent, please contact us via telephone on +61 413 185 088.
We value your feedback and insight to continuously improve our online communications and processes. Thank you for being a part of our community.
PRIVACY & SAFETY
“Applicable Laws” means the Privacy Act 1998 (Cth), the Privacy Act 1993 (NZ) and their respective subsidiary legislations and regulations, as amended from time to time;
"Apps" means our mobile app on iOS and Android and any other app we may own or operate from time to time;
“Personal Data” means any data, whether true or not, which is (a) about an individual who can be reasonably identified (i) from that data; or (ii) from that data and other information to which we have or are likely to have access and would include data in our records as may be updated from time to time, or (b) defined as “personal data” or “personal information” under any Applicable Laws;
“Platforms” means collectively any Apps, Social Media and Website, and any other websites or applications which we may own or operate from time to time that is owned by Ego Expo;
“Related Corporations” means the subsidiary entities of MCO Events Pty Ltd which is the trading company which the registered business name of Ego Expo falls under;
“Social Media” means Ego Expo’s pages and accounts on third-party social media platforms such as Instagram, Facebook, Twitter, Pinterest and Google+
“Website” means the EGO EXPO website and associated services in other internet locations.
WHAT PERSONAL DATA DO WE COLLECT AND HOW?
During our relationship with you, we may collect Personal Data from you.
Examples of the types of Personal Data we may collect includes your name, contact details, mailing and delivery addresses, email address, birthday, facial image, your shopping or browsing behaviours, voice recording (from customer service calls) and any other personally identifiable information that you have provided us in any form you may have submitted to us, or in the course of any other forms of interaction between you and us.
Where such information pertains to an identified individual - Personal Data may also include network and device data such as IP address and device or advertising identifiers and information we obtain using cookies or other tracking technologies.
We may also collect information about you from third-party sources and platforms (including data validation services, authentication service providers, social networking sites, online marketing and segmentation providers and ad targeting companies) to supplement the information we collect directly from you.
If you provide us with Personal Data relating to a third-party by submitting such Personal Data to us, you represent to us that you have obtained the consent of the third-party to provide us with their Personal Data for the respective purposes.
We collect Personal Data from you when:
You register an account on the Website or the Apps;
You use any of our related services, such as subscribing to our newsletter or product notifications;
You browse our products and services or otherwise interact with our Website and Apps;
You accept our cookies and other tracking technologies on your device;
You interact with our customer service team or other representatives, for example, via our webform, chat, emails, telephone calls, letters, or face-to-face meetings;
You interact with us on our Social Media, such as liking our posts, commenting on our posts, private messaging us on our Social Media;
You sign up to our affiliate marketing partner network;
You sign up to be a vendor selling to Ego Expo, including our Marketplace;
You purchase a gift card for redemption on Ego Expo;
You participate in our promotions and giveaways, initiatives or any request for additional Personal Data such as customer surveys;
UPDATES ON DATA PROTECTION POLICY
Last Updated on 3 May 2021
STORE PAYMENT METHODS
- Credit / Debit Cards
- Offline Payments